Trevor Roberts Associates is committed to protecting and respecting your privacy.
This Policy is relevant to our customers, people who visit our website, and those who subscribe to our newsletter or mailing lists. It sets out how we collect, process, store and use the information we hold about you. If you have any queries about our use of your data which are not answered here please contact us at firstname.lastname@example.org
Who we are
Trevor Roberts Associates (TRA) is a limited company registered in England and Wales (ref: 3737519). TRA is registered with the Information Commissioner’s Office as a data controller (ref: Z5671508).
Why we collect and use your data
We collect and use your data for various purposes. To comply with the GDPR we must have a “lawful basis” for doing so and we are legally obliged to tell you what this is. The lawful basis will vary depending on the type of information and how we collected it:
Who we share your data with
When you subscribe to our mailing list your details are kept securely in-house by Trevor Roberts Associates and are not shared with anyone.
If you subscribe to our newsletter (TRA ENews) your email address is transferred to Mailjet but will not be processed for any purpose other than the management of our ENews subscription database. Mailjet is ISO 27001 certified, GDPR compliant and stores data exclusively in the EU.
We use Google Analytics (operated by Google) to monitor visitor behaviour on our website in order to improve the site and the visitor experience. Google is ISO 27001 certified. Although Google stores data in the US, it has certification to the EU Privacy Shield Framework. If you wish you can download the Google Analytics opt-out browser add-on.
Other than as described above we will not share your data with anyone else, unless required by law to do so. We will never sell your data to a third party.
We do our best to ensure that the data we store and use is accurate and up-to-date. If the information we hold about you needs to be corrected or updated please let us know as soon as possible.
How long your data is kept
If you subscribe to our newsletter or mailing list your data will be stored until you opt-out or unsubscribe. In all other cases, your information will be stored for no longer than is necessary for the purposes for which it is being processed.
Your data may be stored on our company local file systems, cloud storage or backup systems. We take all reasonable precautions to ensure these locations are secured and not accessible to anyone outside our company. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your information.
Third party websites
Your privacy rights
We are required by law to tell you about your rights (and our obligations to you) in regards to the processing and control of your personal data. Your rights in relation to particular sorts of data will vary depending on the lawful basis referred to above. Information on all this can be found at www.knowyourprivacyrights.org. By referring you to this website, we are meeting our obligation to inform you under the accountability principle.
Last update to this policy: May 2018