Almost every day, planning, enforcement and other ‘environmental’ staff within local planning authorities engage in some form of negotiation. Often these negotiations, whether they are with developers, agents, the public or even their colleagues, are carried out without any clear understanding of the principles and techniques involved. Yet having an awareness of both principles and techniques, coupled with experience, can make a formidable difference to an officer’s effectiveness. This workshop focuses on persuasion and influencing skills; when to negotiate and when not to; approaches to negotiation; “tricks” and techniques; and the power and personality dimensions. The workshop combines theories with working references from the experience of participants.
If you are interested in in-house training please contact Angela Holmes. She will be pleased to discuss your requirements and provide outline programmes for you to consider. We are also happy to consider designing bespoke/tailored workshops for individual clients, although in some cases this may involve an additional cost. When you are ready to take things further we can provide a written proposal and check presenter availability.
Please note that all enquiries are without obligation.
Very good workshop, expertly presented. I have a much clearer idea of the principles and techniques of negotiation. Exactly what I wanted!
East Sussex County Council
Provided me with a good introduction on negotiation styles and insight into how to use skills to your own advantage
Snowdonia National Park Authority
Very helpful and clear. Good use of case studies to gain a better understanding of the subject
Isle of Man Government
Covered a wide range of relevant negotiation scenarios
Yorkshire Dales National Park Authority